Terms and Conditions

Welcome to TOURSWORLD.COM, your preferred travel and tours online service provider.

Thank you for browsing our products and services (the “Services”). All e-platform services here are provided by TPConnects and also other sanctioned merchants. Toursworld located in Dubai, United Arab Emirates, is the sole owner of its online services operating under the style of toursworld.com. By using our Services, you are agreeing to these terms. Please read them carefully.

Our Services are very diverse and extensive, so at times additional terms or product requirements/parameters (for example, age requirements) may be applied and these conditions will become an integral part of your agreement with us when you use those Services.

Using our Services

You must follow any policies made available to you within the Services. Kindly refrain from misusing or abusing our Services. For example, don’t interfere with our Services or try to access them using a method other than the interface and the instructions that we provide. You may use our Services only as permitted by law, including applicable export and re-export control laws and regulations. We may suspend or stop providing our Services to you if you do not comply with our terms or policies or if we have evidences of abuses, validated reports after investigating acts of misconduct with criminal and immoral intent.

Using our Services does not give you any ownership of any intellectual property rights in our Services. You may not use content from our Services unless you obtain permission from its owner or are otherwise permitted by law. These terms do not grant you the right to use any trademarks, patent rights or logos for branding Service provisions.

In connection with your use of these Services, we may send you service announcements, administrative messages, and other information which are relevant. You may choose to opt out of some of those communications.

Online Purchase/Booking

Whilst all efforts are made to ensure the accuracy of product description, specifications, and pricing, there may be occasions where errors may occur. Should such a situation occur, TOURSWORLD.COM or travel agency cannot accept your order and will reserve the right to refund you accordingly if those purchases were to be inadvertently accepted. In the event of such an error, you will be contacted with a full explanation and/or a corrected offer, where applicable. The information displayed online here is classified as an invitation to treat, not as a confirmed offer for sale. All tour packages bookings received in TOURSWORLD.COM will be processed by travel agencies over a certain period of time and are subjected to confirmation. We do not warrant that those product descriptions or other content are accurate, completely reliable, current or free of error. Prices and availability of such items are subjected to changes without prior notice.

Kindly take note of the refund policy provided should you intend to cancel your purchases from this website (attached PDF). You may be refunded fully, partially or subjected to any enforceable non-refundable terms and policies or shall be substituted with another product of similar value and of the agreed period of travel. Please bear in mind we are not responsible for any loss of any nature in your dealings with any purchases made with the travel agencies or any other advertisers in this platform.

The tour fares quoted in toursworld.com are subject to change with or without prior notice due, for example, ground arrangement, overseas travel agent charges, currency fluctuations, etc. Other attached terms and conditions imposed by agencies such as transportation carrier by air, sea or land providers will also be construed as part of the agreed conditions, implied or expressed when you are purchasing a tour and transportation packaged therein. Any amendments or change of conditions by transportation companies affecting you will have no bearing whatsoever on this platform as a facilitator. You are obliged to seek remedies directly, where applicable. You may also refer to International Air Transport Association (IATA) guidelines on matters concerning you and your transporter. Other matters affecting your rights and the terms of these Services shall be governed by, and construed in accordance with the law applicable to the Emirate of Dubai. You irrevocably agree that the courts of the Emirate of Dubai shall have the exclusive jurisdiction to resolve any dispute which may arise out of, under, or in connection with these terms, representations or any legal relationship arising by such terms.

For the exclusive benefit and sole discretion of toursworld.com, toursworld.com retains the right to bring any proceedings as to the dispute subject matter in the courts of the country of your domicile, or, where applicable, the location where these terms are entered into during the course of your trade, profession or country of principal place of business.

Your Tours World Account

You may need to sign up in order to use some of our Services for the purpose of making online purchases or transactions or to gain rewards, incentives, participate in our online contest where applicable.

To protect your Account, you are advised to keep your password confidential. You are responsible for all activities in this platform. If you have any reason to suspect that your account has been compromised or being used by unknown parties, please report any unauthorized usage to inquiry@toursworld.com.

TOURSWORLD.COM shall act as an intermediary platform for TOURSWORLD members to purchase online travel and tours related products at the best available price “as-is” basis as per displayed by various registered travel and tour companies that are carefully vetted and selected for the purpose of protecting and benefitting members of this platform.

Any aggrieved party may resort to further appeal by appointing arbitrators or seek legal recourse. toursworld.com or its body corporate shall not be a named respondent or be held liable for such alternative dispute resolutions or legal actions whatsoever.

Privacy and Copyright Protection

toursworld.com and the body corporate take cognizance in protecting your privacy whilst using our Services. By using our Services, you hereby allow toursworld.com to use such data in accordance with the privacy laws, regulations, amendments, supplementals and policies such as Personal Data and Protection Act which may be made available by law in your domicile country of use, including agreeing to receive periodical newsletter, text message, email communications, including marketing communications relating to our products and nature of business, information, offers and services from toursworld.com. You may exercise the options to unsubscribe to our periodicals and emails on the deals and promotions held by us on a seasonal basis.

We view copyright and trademark violations as a serious matter and will act necessary to protect owners from such and will terminate seriously or repeat offenders from using this platform.

If you think somebody is violating your copyrights, trademarks, logos, please notify us. You can find information about submitting notices to inquiry@toursworld.com.

You hereby agree to hold toursworld.com and its body corporate free from all liability and culpability deriving from such violations by users

Your Content in our Services

Some of our Services allow you to upload, submit, store, send or receive content. You retain ownership of any intellectual property rights that you hold in that content.

When you upload, submit, store, send or receive content to or through our Services, you give toursworld.com a worldwide license to use, host, store, reproduce, modify, create derivative works (such as those resulting from translations, adaptations or other changes we make so that your content works better with our Services), communicate, publish, publicly perform, publicly display and distribute such content. The rights you grant in this license are for the limited purpose of operating, promoting, and improving our Services, and to develop new ones. This license irrevocably continues even if you stop using our Services. Some Services may offer you ways to access and remove content that has been provided to that Service. Also, in some of our Services, there are terms or settings that narrow the scope of our use of the content submitted in those Services. Make sure you have the necessary rights to grant us this license for any content that you submit to our Services.

Our automated systems analyze your content (including emails) to provide you personally relevant product features, such as customized search results, tailored advertising, and spam and malware detection. This analysis occurs as the content is sent, received, and when it is stored.

Upon signing up with us as a member, we may have the right to display, publish your Profile photo, and actions you take on toursworld.com or any other third-party applications connected to your Account (such as ratings, reviews you write and comments you post) in our Services, including displaying in ads and other commercial contexts.

You can find more information about how toursworld.com use or store content in the privacy policy or additional terms for particular Services. If you submit feedback or suggestions about our Services, we may use your feedback or suggestions without obligation to and of notifying you.

About Software in our Services

When a Service requires or includes downloadable software, this software may update automatically on your device once a new version or feature is available. Some Services may let you adjust your automatic update settings.

toursworld.com gives you a personal, worldwide, royalty-free, non-assignable and non-exclusive license to use the software provided to you by us as part of the Services. This license is for the sole purpose of enabling you to use and enjoy the benefit of the Services as provided, in the manner permitted by these terms. You may not copy, modify, distribute, sell, or lease any part of our Services or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions or you have been granted written consent and any action taken is in accordance with and complete compliance of such agreements thereto.

Open source software is important to us. Some software used in our Services may be offered under an open source license that we will make available to you. There may be provisions in the open source license that expressly override some of these terms.

Modifying and Terminating our Services

We are constantly changing and improving our Services. We may add or remove functionalities or features, and we may suspend or stop a Service altogether.

You can stop or choose to terminate the usage of this Service at any time and vice versa. You own your data and we will, to our best endeavors, preserve your access to such data, as far as possible.

Our Warranties and Disclaimers

We provide our Services using a commercially reasonable level of skill and care and we hope that you will enjoy using them. But there are certain things that we do not promise in relation to our Services.

Other than as expressly set out in these terms or additional terms, neither toursworld.com nor its suppliers or distributors make any specific promises about the services.

For example, we don’t make any commitments about the content within the services, the specific functions of the services, or their reliability, availability, or ability to meet your needs. we provide the services “as-is”.

Some jurisdictions provide for certain warranties, like the implied warranty of merchantability, fitness for a particular purpose and non-infringement. to the extent permitted by law, we exclude all warranties.

Liability for our Services

When permitted by law, toursworld.com and toursworld.com's suppliers and distributors, will not be responsible for loss of profits, revenues, or data, financial losses or indirect, special, consequential loss, economic loss, exemplary, or punitive damages.

To the extent permitted by law, the total liability of toursworld.com and its body corporate, and its suppliers and distributors, for any claims under these terms, including for any implied warranties, is limited to the amount you paid us to use the services (or, under our sole and conclusive discretion we may elect to resolve such claims or dispute by instead resupplying the service, so far as possible and if applicable.

In all cases, toursworld.com and its suppliers and distributors, will not be liable for any loss or damage that is not reasonably foreseeable.

About these Terms

We may modify these terms or any additional terms that apply to a Service to, for example, reflect changes to the law or changes to our Services. You should look at the terms regularly. You agree that toursworld.com shall not be liable to you for any modifications of the terms in this page. Changes will not apply retroactively and will become effective no sooner than fourteen days after they are posted. However, changes addressing new functions for a Service or changes made for legal reasons will be effective immediately. If you do not agree to the modified terms for a Service, you should discontinue your use of that Service.

If there is a conflict between these terms and the additional terms, the additional terms shall supersede the former for that conflict.

These terms control the relationship between TOURSWORLD.COM and you. They do not create any third-party beneficiary rights.

If you do not comply with these terms, and we don’t take immediate action, unless expressed by written notification, toursworld.com is not deemed to have implied any waiver of its rights (including but not limited to, any legal action taken in the future). If it turns out that a particular term is not enforceable, all other terms are unaffected.

All rights and terms of these Services shall be governed by and construed in accordance with the law of the Emirate of Dubai. You irrevocably agree that the courts of the Emirate of Dubai shall have the exclusive jurisdiction to resolve any dispute which may arise out of, under, or in connection with these terms, representations or any legal relationship arising by such terms.

For the exclusive benefit and sole discretion of toursworld.com, toursworld.com retains the right to bring any proceedings as to the dispute subject matter in the courts of the country of your domiciliation, or, where applicable, the location where these terms are entered into during the course of your trade, profession or country of principal place of business.

Cash Voucher Terms and Conditions:

  • This Cash Voucher is valid for use only on www.TOURSWORLD.com.
  • No minimum purchase per package purchased per transaction.
  • This cash voucher is limited to one-time usage for each customer only.
  • This cash voucher is not valid with the usage of other promotion codes and shall not apply to promotional tour packages and accommodation packages.
  • This cash voucher shall not apply discounts or reduction on tour package surcharges such as tipping, extra night extensions and / or other charges not covered in the itinerary.
  • This cash voucher is not redeemable, exchangeable or refundable for cash or cash equivalence.

By using this cash voucher, you consent to:

  • (i) these Cash Voucher Terms and Conditions printed or listed on the website or email from toursworld.com where this Cash Voucher was offered;
  • (ii) the Terms and Conditions applicable to any of the Services purchased and any additional terms relating to those Services; and
  • (iii) any applicable laws and regulations in the jurisdiction of the Emirate of Dubai.

Cookie policy

Cookies are small data files that are placed on your computer by websites that you visit or certain emails you open. They are widely used in order to make websites work and allow the user to store the information generated by their activity on the network.

The cookies we use do not store personally recognizable information nor can they harm your computer. By using our website, you agree to the use of cookies and other technologies as set out in this policy. If you do not agree to such use, please refrain from using the website.

ToursWorld can use the following cookies:

Session cookies

Session cookies are used in order to allow customers to carry information across pages of the website, without having to re-enter such information. These cookies delete themselves automatically when you leave a website and go to another, or when you shut down your browser.

Browsing cookies

The main objective of browser cookies is to avoid offering you recommendations unrelated to your interests / and offer you targeted and personalized commercial suggestions.

Their usefulness is based on the temporary monitoring of Internet browsing. The User has the option to delete such cookies before browsing other pages of the Website.

Cookies are used by Tours World for the following reasons:

  • To make our website more informative, personal, and as user friendly as possible
  • Technical reasons to ensure the efficient working of toursworld.com
  • To enrich the ease of use of airarabia.com for visitors
  • To track and gathering data on how visitors use the site.
  • Marketing reasons to allow us to present suitable messages to the visitors of toursworld.com